State-wide Service made Simple.
The Problem:
NHS Human Services wanted one vendor to manage their fleet. Too many service and supply vendors created problems in receiving the right supplies and timely service. NHS Human Services needed a vendor that not only could sell business equipment, but also one that could provide supplies and timely service throughout the state of Pennsylvania.
The Solution:
Higher Information Group worked with NHS to compile a list of business equipment in every location. We reviewed each facility and put together a service plan for all devices regardless of the manufacturer. We dropped the operating costs of their print fleet 30%. Higher Information Group replaced older equipment with more cost-effective equipment saving NHS another 40% from their previous vendors. Our solution increased equipment uptime while also providing a faster service response time.